WE ADVOCATE FOR ANIMALS WHO CANNOT SPEAK UP FOR THEMSELVES
Hong Kong Pet Patrol (HKPP) was founded in 2019 by Dr Robert Lo, BVSc, a veterinarian trained at the University of Sydney. What started as a mobile consultation service — built to reach pet owners who couldn’t easily get to a clinic — has grown into a full-service veterinary practice offering house calls, in-clinic consultations, surgery, hospitalisation, TCVM, and advanced diagnostics including CT scan(by referral).
We believe good veterinary care isn’t just about medicine. It’s about trust — between the vet, the owner, and the animal. Every case we see, whether it’s a routine check-up or a complex surgical workup, gets the same level of attention and honesty.
HKPP is a small team. That’s intentional. It means you’ll always speak to someone who knows your pet, and your pet will always be seen by a vet who genuinely cares.
Who We Are
Welcome to Hong Kong Pet Patrol (HKPP), a premier veterinary clinic dedicated to providing exceptional care for your beloved pets. Established in 2019 in Hong Kong, we initially focused on online consultations and second opinions via phone, catering to clients and patients unable to travel or in non-ambulatory situations.
Today, we are thrilled to announce the expansion of our services. Located on the Eastern side of Hong Kong Island in Chai Wan/Siu Sai Wan, our clinic warmly welcomes patients for in-person visits, while continuing to offer ambulatory and house call consultations.
At HKPP, we understand the challenges faced by pet owners, especially those residing in Chai Wan/ Siu Sai Wan. Many have had to travel long distances to access veterinary care, often posing difficulties for non-ambulatory pets. We recognised these needs and established our clinic in Chai Wan/ Siu Sai Wan to ensure convenient access to quality veterinary services.
In addition to our clinic services, we are proud to offer an online dispensary, allowing pet owners to conveniently refill their pets’ medications with just a click. With a valid prescription, medications can be delivered right to your door, ensuring your pet’s continued well-being.
Our dedicated team continues to grow, and we eagerly anticipate the opportunity to serve you and your pets. Whether you are a pet owner or not, we welcome you to visit our friendly team and experience the professional and compassionate care that sets HKPP apart.
Our Veterinarian
After returning to Hong Kong, Dr. Robert LO started practicing in a 24-hour emergency animal hospital, as well as multiple primary clinics in Hong Kong which allows him to accumulate a lot of practical experience. He has also developed a keen interest in Traditional Chinese Medicine since a little boy as he grew up in a background of Chinese medicine family. As well as completed a one-year virtual internship with Veterinary Information Network and completing a CVA course with Chi Institute.
Dr. Robert LO has proactively and continuously dedicated a substantial amount of his private time towards pro-bono veterinary services directed towards low-income demographic groups and to animal shelters as a form of giving back to the community. Dr. Lo also goes above and beyond by sharing his clinical knowledge and experience as a part-time teacher. He imparts valuable opinions to high school students and aspiring veterinary students, guiding them on the path towards a fulfilling career in veterinary medicine.
Outside of work, he enjoys playing violin and cello. To relax his mind, he loves to hike, karate, and yoga.
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© HONG KONG PET PATROL LIMITED 2025