We accept a variety of payment methods to facilitate the needs of different customers. The payment methods we accept are as follows: Cash, PayMe (Business Edition), FPS, Visa, Master, AE American Express, Octopus, Alipay, WeChat Pay.

You can make an appointment via the clinic phone or WhatsApp. If your pet needs urgent assistance, please call the hotline immediately so that we can quickly understand the situation and arrange help for you.
Landline: +852 3679 3990
WhatsApp: +852 9796 8990

You can pre-arrange a room or a quiet space for your pet to be examined. It is best for your pet to be familiar with it. You can place a table and chair in the space as a workbench for us to place equipment and conduct inspections if possible.

For pets under 15kg, our veterinarian will generally conduct a physical examination for them on the table; for medium and large dogs over 15kg, we mostly conduct physical examinations for them on the ground, but the actual situation depends on individual circumstances.

We usually bring along with some towels, muzzles, etc. during our visit, but if you know that your pet is nervous, you can prepare some items that will make him feel at ease, such as towels with familiar smells, toys, etc., just in case.

Yes, you need to call us in advance to make an appointment for the house call service, because we will make our travel arrangement according to the appointment time and location of our client of the day, and we will try our best to arrive at the appointment time. But sometimes we may run late due to traffic or other special circumstances. We will call you in advance if these happen.

Our house call veterinary services cover service for Hong Kong Island, Kowloon, New Territories and outlying islands. On-site veterinary service fees start from $400 (depending on the region), and additional fees may be charged for individual remote locations.

Our house call veterinary service provide a variety of services for pets at home, such as consultation and examination, vaccination, heartworm test, health examination and export certificate, blood pressure measurement, joint injection, regular follow-up visits, euthanasia, etc. In addition to providing housecall service, if your pet needs more detailed work up procedures or even surgery, we can arrange for your pet to be sent to our animal hospital for further check up and treatment.

There is one veterinarian accompanied by one assistant each time during our house call veterinary visit, which makes it easier to handle the animals. The calm and familiar environment and atmosphere of the home makes pets less stressed than the smells and sounds of a veterinary clinic.

House call veterinary services can not provide surgery procedures on your pet at home because surgery needs to be performed in a sterile environment with sterile surgical instruments, anesthetic gas, anesthesia monitoring equipment and instruments. We need to take into account the safety of your pet’s life. It is very dangerous to operate without any anesthesia monitoring system, oxygen and other facilities. If your pet requires surgery, we will transport the pet to our veterinary hospital to arrange the surgery.